Sizing and Fit
Q: How do your hoodies and T-shirts fit?
A: Our pieces are designed with an oversized streetwear fit. If you prefer a more standard fit, we recommend sizing down.
Q: How do I choose the right size?
A: Check our size guide on each product page.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Product Quality
Q: What makes your products different?
A: Our products are made with heavyweight fabric (up to 271 GSM for Hoodies, and up to 183GSM for T-Shirts), giving them a structured, premium feel that holds its shape — unlike standard thin clothing.
Q: Will the hoodie or T-shirt lose shape after washing?
A: No — our garments are designed to hold their structure and fit when washed correctly.
Q: Are your T-shirts thick or thin?
A: Our tees are heavyweight and not see-through, built for durability and a premium feel.
Shipping
Q: How long does shipping take?
A: Orders are processed quickly and shipped Australia-wide. Delivery times typically range from 3–7 business days depending on your location.
Q: Do you offer international shipping?
A: Currently we focus on Australia, but international shipping may be added soon.
Returns and Exchange
Q: What if my item doesn’t fit?
A: No stress — we offer easy returns and exchanges within 30 days.
Q: Can I return an item if I change my mind?
A: We currently do not offer returns for change of mind, so please check sizing and product details carefully before purchasing.
Orders and Payments
Q: What payment methods do you accept?
A: We accept all major payment methods including cards and secure checkout options.
Q: Is checkout secure?
A: Yes — all payments are processed through secure, encrypted systems.
Built Different Goods
Q: Why should I choose Built Different Goods?
A: We focus on quality over cheap production, creating streetwear that actually feels premium and is built to last — not fade.
Q: Will you restock items?
A: Most of our products are part of limited drops. Once they sell out, they may not be restocked.