Shipping policy
Shipping Policy – Built Different Goods
At Built Different Goods, every order is made with care and quality in mind. Please read below for details on how your order will be processed and delivered.
Processing & Production Time
All items are custom made to order. Please allow time for production before your order is shipped.
Shipping Timeframes
Once your order has been completed, it will be shipped via Australia Post.
Estimated delivery time:
5–8 business days from dispatch, depending on your location within Australia.
Shipping Method
We use Australia Post for all deliveries to ensure reliable and trackable service.
Tracking details will be provided once your order has been dispatched.
Delivery Delays
While we aim to meet all delivery timeframes, delays can occasionally occur due to:
- High demand periods
- Australia Post network delays
- Public holidays
Built Different Goods is not responsible for delays once your order has been handed over to Australia Post.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us and we will assist you in resolving the issue with Australia Post.
Contact Us
If you have any questions about your order or shipping, please contact us via our website.
Thank you for supporting Built Different Goods.